Envirokiwi (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal information in accordance with the New Zealand Privacy Act 2020. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website or services.

1. What Information We Collect

We may collect the following types of personal information:

• Your name and contact details (e.g. email address, phone number)

• Information submitted through our contact forms

• Feedback, comments, or other communications you send us

• Any other personal information you choose to provide

We may also collect non-personally identifiable information such as browser type, pages visited, and time spent on the site using cookies and analytics tools (see section 6).

2. How We Collect Information

We collect your personal information when you:

• Contact us via our website or email

• Subscribe to newsletters or updates

• Participate in surveys, feedback forms, or competitions

• Interact with us on social media

We may also collect publicly available information where relevant and lawful.

3. How We Use Your Information

We use your personal information to:

• Respond to your enquiries or requests

• Provide you with information about our services

• Improve our website and services

• Manage events, feedback, and communications

• Comply with legal obligations

We will not use your information for any purpose other than what it was collected for, unless you give us permission or it is required by law.

4. Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share your personal information with:

• Trusted service providers who help us operate our website or deliver our services (e.g. website hosting, email marketing)

• Government agencies, if required by law or to prevent harm or unlawful activity

All third parties are required to handle your information securely and in accordance with the Privacy Act.

5. Storing and Protecting Your Information

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, or disclosure. This includes:

• Secure digital storage

• Limiting access to authorised personnel

• Using up-to-date security software and protocols

We retain your personal information only for as long as necessary to fulfil the purposes we collected it for.

6. Cookies and Analytics

Our website uses cookies and similar technologies to:

• Improve your browsing experience

• Analyse website traffic and performance

You can control or disable cookies via your browser settings. Disabling cookies may affect some website functionality.

We may use third-party analytics tools (e.g. Google Analytics) to gather anonymous usage data. These tools do not identify you personally.

7. Accessing and Correcting Your Information

You have the right to:

• Access the personal information we hold about you

• Request correction of that information if it is inaccurate

To do so, please contact us using the details below. We may need to verify your identity before providing access or making changes.

8. Contact Us

If you have any questions about this Privacy Policy, or wish to make a request or complaint, please contact us:

Envirokiwi
1616 Aotea Rd, Great Barrier Island (Aotea), 0991
✉️ info@envirokiwi.co.nz
📞 +64 22 303 4562

We aim to respond to all enquiries promptly and respectfully.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.